Modules / Tutorials & Training

New in PIMS 4.2

Help your team learn faster. Keep support within reach.

Give staff step-by-step guidance where they work. Mariam explains each task as users complete it, helping new starters build confidence and reducing reliance on repeated classroom training.

  • Learn by doing
  • Guidance in 7 languages
  • Step-by-step walkthroughs
Mariam – teaching-front
Walk me through this pageHelp for the task at hand
Step completeLearn one step at a time
Choose a languageArabic right-to-left support

Capabilities

What Tutorials & Training does

Help where you work

Clear highlights and short explanations guide staff through tasks without taking them away from the page.

Learn by doing

Staff learn by completing each action, with built-in support to help them continue if a step stalls.

Real examples

Relevant examples from the facility’s data help staff connect each lesson to their daily work.

Adapts to each deployment

Walkthroughs reflect your enabled modules, settings and user access, so staff see guidance relevant to their work.

In the trainee’s language

Staff can learn in their preferred language, with guidance available in English, Arabic, Spanish, French, Swahili, Amharic, and Somali.

Built-in editor

Tailor lessons, translations, and learning tracks to your organization’s SOPs, workflows, and terminology, so staff learn procedures that reflect how your teams actually work.

The challenge

Where visibility makes a difference

Teams need practical guidance long after initial training, particularly as new staff join. Through follow-up sessions, our teams help partners identify gaps in staff knowledge and provide focused guidance on the workflows they find challenging.

Onboarding takes time

Staff turnover creates ongoing training needs. In-page walkthroughs provide guidance whenever a new colleague starts.

Guidance that is hard to maintain

Printed guides can become outdated as systems change. PIMS tutorials are updated and adapted within the platform.

Training in a second language

Learning in a familiar language helps staff follow instructions with confidence. PIMS offers walkthroughs in seven languages.

Step-by-step learning

Build confidence through practice

  1. Open any screen

    Open the page’s walkthrough for guidance at the point of use.

  2. Choose a language

    Choose from English, Arabic, French, Spanish, Somali, Amharic or Swahili, then select a learning track where available.

  3. Follow the guidance

    Mariam highlights each action and explains how it helps you complete the task.

  4. Do the step

    Complete each action on the screen before moving to the next step.

Why teams rely on it

Built around the realities of daily operations.

  • Walkthroughs included in PIMS 4.2 cover dispensing, receiving, transfers, counts, resupply and more.
  • Training environment for safe practice on realistic data.
  • Training privacy: trainee progress data is not stored on the server.
  • Resume your lesson: continue where you left off after reloading the page.

Get a first-hand look

See how PIMS fits your operation.

Bring your stock, distribution or pharmacy challenges to a demo. We’ll show how PIMS supports the workflows your teams use every day, online or offline.

Mariam, the PIMS assistant