Modules / CCR Extension
PIMS extension · Continuity of Care Records
Care that connects. Records that follow the patient.
CCR brings patient history, consultations, lab orders and prescriptions together. Give care teams the information they need at each visit, and adapt forms and pathways to the services you deliver.
- Optional module
- Works offline
- 7 languages

Why CCR
Patient records that fit the way you deliver care
Adapt to your clinical services
Create and update consultation forms, care pathways and case file types through settings, helping your team respond to changing needs without waiting for a software release.
Relevant information, less repetition
Show fields relevant to the patient’s age, sex or pregnancy status, and reuse earlier information to reduce repeated entry.
Support informed clinical review
Highlight values outside age- and sex-specific reference ranges and flag selected responses for attention, with access controlled by role.
Familiar clinical language
Name fields in seven languages and link records to ICD, symptoms, medicines, procedures and allergies for consistent documentation.
Works where the connection doesn’t
Continue consultations offline and sync records when connectivity returns. Training mode and printable outputs support daily practice.
Connected to the pharmacy
Send prescriptions directly to the pharmacy for dispensing with safety checks, while inventory updates by batch.
The patient journey
From arrival to outcome
Keep the patient’s case information available as care moves between departments.
Register the visit
Find or register the patient, record the visit and print a queue token.
Queue & triage
Manage department queues by waiting time and five-level triage priority.
Open the case file
Open the case file and follow the care pathway for that service.
Record the consultation
Complete the relevant forms, with out-of-range values highlighted for review.
Order & prescribe
Request lab tests or imaging and send prescriptions to the pharmacy.
Refer onward or close
Route the patient to another department or close the case with a documented reason.
Adaptable care pathways
Five building blocks for connected care.
Shape care pathways around your services, clinical protocols, and organizational practices. Health information administrators can configure five connected building blocks to match how your teams deliver and document care.
5 · Department
Connect the patient to the right service.
4 · Case file type
Define pathways for outpatient, nutrition, antenatal or emergency care.
3 · Workflow
Guide the sequence of care.
2 · Consultation form
Capture the information your team needs.
1 · Form element
Define a clinical measure, its unit, reference ranges and language.
Features
Support at each stage of care
Queue dashboard
Monitor patient progress, missed visits and waiting times, and use queue announcements to support patient flow.
Laboratory
Follow tests from request through sample handling and results. Route orders to the relevant labs and highlight results needing review.
Imaging orders
Request imaging alongside laboratory work from the patient consultation.
Case discussion & log
Keep case discussions, supporting attachments and a permanent activity log together for continuity and accountability.
Patient timeline
Review patient history, trends and lab results, and print a branded timeline with a barcode for reference.
WHO growth charts
Monitor child growth with WHO weight-for-height, weight-for-age and height-for-age charts.
Clinical reports
Review visits and consultation data to understand service activity and support clinical reporting.
Controlled access
Match access to care team responsibilities with around 60 permissions across five groups and department-level controls.
Printable outputs
Print queue tokens, patient timelines and forms where paper remains part of service delivery.
Who it’s for
Built for the whole care team
Outpatient clinics
Help registration staff, nurses and clinicians coordinate care through shared queues and case files.
Nutrition programs
Support child nutrition assessment with MUAC, z-scores and WHO growth charts.
Maternal health
Adapt antenatal pathways and display fields relevant to pregnancy status.
Emergency & mobile response
Use adaptable care pathways that continue working without internet.
FAQ
Questions about CCR
What does CCR stand for?
Continuity of Care Records, the optional PIMS extension for connected patient care.
Is CCR required to use PIMS?
No. CCR is an optional, licensed module. Without it, PIMS runs as a supply chain and pharmacy platform.
Can we build our own consultation forms?
Yes. Health information administrators can create consultation forms and care pathways through settings, then update them as clinical requirements change. No software release is required.
How do CCR prescriptions reach the pharmacy?
CCR prescriptions appear in the PIMS dispensing waiting list. Pharmacy teams can review and dispense them with interaction, allergy and duplication checks, while stock quantities update by batch.
Does CCR work offline?
Yes. Clinics can continue recording care offline and sync their records when connectivity becomes available.
Get a first-hand look
See CCR configured for your services.
Explore a consultation form and care pathway suited to your clinical services, and see how prescriptions reach the PIMS pharmacy.

