Why PIMS?
Up to 70% lost in the last mile. A reason to take control.
Essential supplies lose value when they expire, go missing or fail to reach the people who need them. PIMS connects inventory, distribution and point-of-use records to help teams identify risks earlier, reduce avoidable waste and keep supplies available.

Impact
What PIMS delivers
Demonstrated results from PIMS deployments.
* Impact in South Sudan · ** Impact in Somalia. Demonstrated results from PIMS deployments.
The last-mile challenge
Where stock problems become operating costs
Look beyond the purchase price to the work, storage and follow-up needed to keep supplies available.
Expiration noticed too late
Total quantities can look healthy while individual batches approach expiration. Finding them late leaves fewer options to use or redistribute them.
batch-level expiry alerts and redistributionAvailable, but at the wrong site
One location is short while another holds more than it needs. Separate stock records make that imbalance easy to miss.
shared stock visibility and coordinated redistributionThe cost of urgent orders
A shortage means more than a missing item: it can trigger an urgent purchase, an extra delivery and time spent chasing both.
resupply based on demand, with stockout periods accounted forRecords that do not match the shelf
When recorded quantities and physical stock disagree, staff spend time recounting and investigating instead of receiving, picking or serving patients.
offline stock counts with documented reasons and approvalsDuplication of service
When service records are disconnected, teams may miss repeated distributions or a medicine already prescribed elsewhere.
duplication and safety checks at every hand-overThe same figures entered again
Copying receipts, stock movements and service records into separate spreadsheets adds work and makes discrepancies harder to resolve.
50+ built-in reports and direct DHIS2 reportingSelf-check
Can your team answer these questions today?
Use these eight questions to identify where missing information adds work, delays decisions or leaves stock at risk.
- How much stock, in value, expired last quarter?
- Which facility has surplus stock that another needs today?
- Can you identify repeated issues of the same supplies or treatment to one person?
- Which resupply deliveries could have been combined?
- How long does a full stock count take, and can you explain any differences?
- What is in transit to each facility right now?
- Was any temperature-sensitive stock outside its safe range this week?
- Can you trace a batch from receipt to its final destination?

Advantages
Why organizations choose PIMS
Maximal Accuracy & Visibility
The solution renders multi-location reports and stock status in real-time, enabling organizations to have timely access to information, minimize stockouts, prevent waste and assess inventory valuation.
Online & True Offline Capabilities
The solution is capable of functioning as a cloud-based solution or can function entirely offline, enabling organizations to quickly adjust to various operational environments.
Faster Pharmacy Operations
The solution reduces dispensing time by up to 86%, freeing up time for pharmacists to counsel patients and practice rational dispensing.
Proactive Alerts System
The solution is equipped with interactive dashboards and alert mechanisms that engage decision makers when needed through in-system alerts or SMS and email notifications.
Significant Reduction in Stockouts
The solution automates resupply requests and allows morbidity and consumption-based forecasting and quantification. It reduces the amount of stockouts through real-time consumption monitoring and proactive alerts.
Robust Reporting & Query Builder
The solution is equipped with a robust reporting engine with custom query building and custom reports, empowering teams to quickly access information without depending on technical teams.
Desktop & Mobile Versions
The solution can function on desktop and mobile devices with minimum technical requirements, enabling organizations to utilize preexisting IT investments and resources.
Multi-Grant & Location Management
The solution can manage multi-grant and multi-location projects without adding burden on users. It seamlessly tracks different commodities across various locations in real-time.

One platform, many disciplines
Built for everyone in the chain.
Connect warehouse, distribution and care teams through shared records. Give each role the information it needs while keeping stock and service activity aligned.
- Supply chain professionals: keep stock visible, plan replenishment and coordinate deliveries.
- Medical professionals: support safer dispensing and connect consultations with pharmacy services through CCR.
- Managers and reporting teams: review availability, costs and service activity through dashboards, 50+ reports and DHIS2.
- Administrators: manage access, connect systems and support staff adoption.
Recognition
Recognized for practical impact
PIMS has received international recognition for its contribution to accountable, efficient humanitarian logistics.


Ease of use
A familiar app. An easier way to work.
Give frontline staff and managers a simple way to complete everyday tasks, wherever they have a connection. PIMS on WhatsApp guides them through dispensing, distributions, stock checks and transfer approvals in seven languages, with transactions saved directly in PIMS.
- Dispense items
- Distribute items
- Check stock
- Approvals
- 7 languages
Getting started
A supported start. An ongoing partnership.
Our three-step approach aligns PIMS with your operations and prepares your teams for daily use. Key staff learn to support colleagues and lead future deployments.
1 · Discover
We assess your sites, commodities, workflows and connectivity to understand what your teams need.
2 · Build
We configure PIMS around your operations, prepare your data and set up your working languages.
3 · Succeed
We train your teams for daily use and prepare key staff to lead future roll-outs. Our teams continue to follow up with partners, building staff capacity and helping them work through challenges as they use PIMS.
Get a first-hand look
See how PIMS fits your operation.
Bring your stock, distribution or pharmacy challenges to a demo. We’ll show how PIMS supports the workflows your teams use every day, online or offline.

